Triangle

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Mobilize with Temporary Staff Support

By Kathryn Williams. Clients often call us when they need interim staff to support temporary needs. I’ve been called on when a position becomes vacant, to assist with researching and writing grant proposals, to help prepare for a capital campaign, or to support volunteers with a project or event. When a client identifies a need, moss+ross develops a contract that spells out the scope of work, priorities, and fees, as well as the anticipated timeline for completion of the work. When a moss+ross person steps into a temporary role, the first meeting is to assess organizational needs, clarify expectations, and outline roles and responsibilities for everyone involved on the team. Whether on site or online, we communicate progress with the client through regular emails and weekly team meetings. The best way a client can support an interim [...]

Focus

By Mary Moss, Partner. Almost every day this month, as emotional headlines about rising Covid cases, the Afghan war departure, and historic weather events scrolled across my screen, I was inspired by the uninterrupted focus that comes from great nonprofit leadership. Featured below are three unstoppable moss+ross clients: Orange Habitat, Healing Transitions, and Trinity Academy. We could have featured many more who are equally focused on doing great work in our communities. The secret sauce of focus includes more than dedication to mission. Here are some tips: (1) make fundraising a weekly top priority (so you do not fall behind); (2) partner with capable volunteer and staff leaders who meet regularly (to infuse ideas and energy and share the work load); and (3) don’t forget the fun (plan agendas that highlight the work of others and recognize [...]

Expert Extra Hands

By Lizzy Mottern, Senior Associate. m+r interim solutions can fill gaps to make everyone’s life a little easier – especially during fundraising campaigns. Affiliate contractor Deborah Thompson has been working as a member of the North Carolina School of Science and Math development team to support their $50 million capital campaign. “Each member of the NCSSM team already has a very full workload,” says Deborah. “One of the most beneficial parts of my role is that the team knows they can rely on me to drive many of the moving parts and pieces of the campaign.” Deborah adds extra value by partnering with the moss+ross consulting team that was already on the project. The moss+ross counsel team develops strategy and focuses on long-term planning, and Deborah, the affiliate contractor on the ground, helps execute the plan. During [...]

2021-03-19T18:38:20-04:00March 19th, 2021|All Posts, Staffing, Team Expertise|

Building Great Partnerships

By Susan Ross, Partner. Last month I loved being a volunteer faculty member for AFP’s three-day intensive Fundamentals of Fundraising course. My portion of the training used 46 slides and two hours to reinforce one critical point: “Building and maintaining relationships is at the core of successful fundraising.” What does that mean for you and your nonprofit? Based on a dozen years leading moss+ross and three decades of fundraising for Duke, my experience says that building great working relationships with good people interested in your cause starts with valuing them beyond their gifts. Take time to hear their stories and learn from them. Seek their input and make sure they hear important information directly from you. As you bring them closer to the work you are doing, you may see them invest in a bigger way and become your organization’s biggest [...]

Partnering with Corporations

By Emily Bruce, Senior Associate. Local corporate partnerships are often part of the funding mix for many nonprofits, though typically a small proportion (only 5% of overall philanthropic giving, according to Giving USA.) Developing a win-win partnership that aligns your mission with the philanthropic priorities of a local corporation has benefits for both parties. How do you build a relationship with a company? Begin building relationships within a local company by getting to know its people. 1.     Employee Volunteerism. Local companies invest where their employees are investing their time. Many corporations provide paid hours for their employees to volunteer, and even better, several also provide matching gifts for every hour an employee volunteers. Recent trends also reflect companies’ willingness to provide grants or reimburse nonprofits for the expenses they incur for hosting volunteers. 2.     Community Affairs/Corporate Social Responsibility. Many corporations invest in [...]

2021-03-19T17:41:37-04:00March 19th, 2021|All Posts, Fundraising Counsel, Team Expertise|

Challenging Times Bring Solutions and Hope

By Mary Moss, Partner. It’s 2021. The hope for a bright and shiny new year was dashed with images from January 6th at the U.S Capitol. An already beleaguered nation that is dealing with issues of life and death – the pandemic, racial inequity, and economic insecurity – is struggling to come to terms with how the first week in January affects the rest of this year and beyond. At moss+ross, we hold fast to our mission to support nonprofits in their missions, amid growing crises. Hope lives brightly on the horizon. Working together, through the toughest of times, we will find ways to get there. Phase I-B for vaccine distribution has been announced, and we are better positioned to address open festering wounds in racial justice and democracy. We will be stronger working together on these issues. For [...]

To Keep Your Donors, Keep It Clean!

By LisaCaitlin Perri. Database clean-up will help retain your nonprofit’s donors by equipping you with the tools to get those second- and third-time donations through the door. 1. Identify the top 25-50-100 individual donors and prospects, and make sure you have accurate email addresses and phone numbers on their records. 2. Generate the following lists for your development staff, executive director, and board to review. Then, make notes in the database about who is connected to whom so you can improve solicitation assignments for large gifts and maximize stewardship actions like appeal follow-up and thank yous. a.      New donors above a certain giving amount b.     Top donors from the previous year (LYBUNT, or Last Year But Unfortunately Not This Year) c.      Top, lapsed donors going back no further than 3-5 years, considering that the average “recapture” rate of lapsed donors [...]

2020-09-09T18:45:07-04:00September 9th, 2020|All Posts, Fundraising Counsel, Team Expertise|

It’s Fourth Quarter, Now What?

By Mary Moss. You have been working all year long to keep your head above water, to strengthen the relationships you have, and to identify new ones along the way.  You have learned how to operate remotely, and even ask for money remotely. While filled with gratitude for what you have been able to accomplish due to the generosity of so many, you are still telling us that you are worried about your donors not giving as much or at all this year. Even with powerful relationships, you are worried about money. So now, here you are, headed into the fourth quarter. What is your next best play when the times are so uncertain? Your next best play is to concentrate on donor retention of your individual prospects. As you enter the last quarter of the year, [...]

2020-09-09T18:46:41-04:00September 9th, 2020|All Posts, From The Partners, Fundraising Counsel|

Real-Time Choices that Matter

By Susan Ross. With clients, we often talk about making critical decisions in real time.  Every one of us is living this challenge with the COVID-19 pandemic. The world says STOP but some can’t, particularly those working directly with at-risk populations like seniors or cancer patients.  And those who provide food and shelter face increased demand now. Even those who could take a “pause” know it comes with huge financial risk to already tight nonprofit budgets. These real-time decisions about fundraising mailings and events could lead to service interruptions and unmet payroll in the coming months. moss+ross has always been a virtual office environment, so we are just as available to you as ever.  Call any of us if you need a thinking partner for your real-time decisions. Here is our best advice for how to navigate: [...]

2020-03-30T20:53:01-04:00March 18th, 2020|All Posts, From The Partners, Special Topics|

The Black Swan: Practical Advice In Uncertain Times

By Mary Moss. Do you know the phrase “black swan” – a rare, unpredicted occurrence with widespread consequences? It was popularized in a book by Nassim Nicholas Taleb, published around the time Susan and I started our business just before the recession of 2008. Our firm has faced extreme uncertainty in nonprofit management and fundraising before, and 12 years later we can offer advice and experience to help you navigate the rough waters of today’s black swan: coronavirus. Clients are implementing this advice already, and we believe it is helping. Nonprofit Management 1.  Stay calm and be flexible. As a nonprofit leader, you need to instill confidence in others that your next steps are thoughtful and informed. This is an evolving situation; listen to the news, stay informed, and do the next right thing. Be ready to [...]

2020-08-11T20:11:30-04:00March 12th, 2020|All Posts, From The Partners, Special Topics|
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