Leadership

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Risk and Reward: Approaching the New Year

By Kim Glenn, President. As January brings us into 2023, many of us are thinking about our New Year’s resolutions. We make lists for ourselves, announce our intentions to others, and think purposefully about how we will live into them. It’s the time of year when we are actively encouraged to grow in different ways. What if we could approach every day with the same enthusiasm of turning the page and starting anew? In November 2022, our moss+ross team engaged an outside consultant to help our team think more creatively and see problems as incredible opportunities to try new things. These concepts are part of our core values, and as a team, we focus every day on being open to new ideas, taking risks with identifying solutions, and remaining nimble with the ways we support our clients. [...]

Transitions Create Opportunities

By Lizzy Mottern, VP of Talent. Transitions are part of every organization’s life cycle. The good news is they are incredible opportunities to rethink, adjust, and become even stronger. We join clients in times of transition in multiple ways: providing interim contractors through m+r interim solutions, helping boards find their next great leader through our Executive Search services, and providing counsel during succession planning, assessments, and strategic planning work. Specific to staffing needs, moss+ross has provided temporary placements since our founding in 2009, and we formalized this service as our m+r interim solutions division in 2018. Our contractor database has a strong pool of 200+ highly-qualified, local nonprofit professionals who understand the Triangle and take great pride in adding value to the important work of nonprofits. These hand-picked contractors work side-by-side with clients, offering their professional experience [...]

It’s Year-End: Pick up the Phone and Smile!

By Mary Moss, Founding Partner. Are you worried that you have not reached your year-end goals, that you have not talked to the people you thought you should, and that no one is returning your emails? It’s not too late. Pick up the Phone and Smile! In front of you, have the information you need: (1) their names and family names; (2) past giving amounts and patterns of what they usually support; (3) materials that will give you language about the impact of their gift and other details, and (4) how much you are going to ask for. If they have been a past supporter, thank them at least twice during your call. If they have not, make sure they know the impact their gift will have and how they will be recognized, if that’s important to them. Wish [...]

Living Lived Experiences

By Carolyn Rhodes, Senior Associate. As a Black woman gaining momentum in the non-profit sector, I used to begin every new interaction with my lived/living experiences. It was something I felt like I had to do in order to be connected to mission-driven work. I have grown to understand that my lived/living experiences do not have to be my identity and only need to be shared as I choose to disclose them. My lived/living experiences can help organizations see or do things differently in the communities they serve, but it is my skills and experiences that will help make long-lasting change in the organization. I believe you need both. And I recently sat down with some amazing leaders who felt the same way. At the North Carolina Center for Nonprofits Conference earlier this month, my colleague Jeanne [...]

Fresh Eyes from Trusted Partners

By Kate Hearne, VP Corporate Services Many of you count yourselves among our more than 230 clients, some with 10-12 different contracts (THANK YOU!) At moss+ross, we begin each client relationship with a base of mutual trust and respect, and through our expertise, bring fresh eyes to each and every engagement. How do we bring fresh eyes after consulting on thousands (literally!) of projects over the past 14 years? The answer is simple: each client is an opportunity to make a difference. As I speak to prospective clients and develop proposals for partnering with them, I look for ways our team approach can be fully customized to each new project. It is exciting to match a client’s needs to what we bring, namely: Creative thinking - With each engagement, we challenge ourselves to think beyond traditional approaches, consider [...]

Local Firm, National Reach

By Susan Ross, Founding Partner. “Shopping local” doesn’t exactly mean the mom-and-pop store on the corner when it comes to choosing strategic counsel. moss+ross takes a community-centric approach to meeting the needs of nonprofits in our region of North Carolina. Clients tell us that the extensive community knowledge and context we bring to our work equip their teams to compete for philanthropic dollars and hire great talent from national as well as local sources. We regularly compete with national fundraising consulting and executive search firms, and we believe moss+ross is a better choice for most nonprofits. Being your local firm is a distinct business advantage – for all of us. Our clients see the impact of our work across sectors and the region. They appreciate having us nearby and nimble, and they are happy not to pay [...]

Servant Leadership and the Usher Protocol

By Kimberly Moore. My first experience with servant leadership was watching my grandmother serve as an usher in our small rural Baptist church in Gibsland, Louisiana. I am reminded of that usher protocol through moss+ross’ work in executive search, strategic planning, and fundraising counsel as well as my service on nonprofit boards. Through my grandmother’s example as a servant leader, I witnessed her preparation, setting of the tone, and anticipation, and can trace it through all the stages of organization engagement. Preparation My grandmother spent a few hours each Saturday washing and ironing her uniform – a starched white dress with matching stockings, shoes and gloves. This first step in her process was a labor of love to meet the crisp uniform standard. Similarly, when the moss+ross team assists an organization with executive search they come to [...]

2022-05-25T10:46:19-04:00May 25th, 2022|All Posts, Team Expertise|

Focus

By Mary Moss, Partner. Almost every day this month, as emotional headlines about rising Covid cases, the Afghan war departure, and historic weather events scrolled across my screen, I was inspired by the uninterrupted focus that comes from great nonprofit leadership. Featured below are three unstoppable moss+ross clients: Orange Habitat, Healing Transitions, and Trinity Academy. We could have featured many more who are equally focused on doing great work in our communities. The secret sauce of focus includes more than dedication to mission. Here are some tips: (1) make fundraising a weekly top priority (so you do not fall behind); (2) partner with capable volunteer and staff leaders who meet regularly (to infuse ideas and energy and share the work load); and (3) don’t forget the fun (plan agendas that highlight the work of others and recognize [...]

Welcome Normal Days

By Susan Ross, Partner. I’ve kept a newspaper column for many years called “Learning to be grateful for life’s normal days.” Encouraging us not to overlook their beauty, Donna Britt writes in the Washington Post of their “magnificent mediocrity” and says “those are days worth loving.” Never was that more true than during the 2020-21 pandemic-related upheaval of our normalcy. Nonprofits did what they could. Some hunkered down while others geared up, and most of those who continued fundraising just closed one of their best years ever. Our advice, shared through every Zoom call and e-newsletter over the last year, was not to wait it out but instead to continue to do the hard work of asking people to support the mission. So now as you begin to plan your 2021-22 fiscal year, how do you account [...]

Leadership Lessons

By moss+ross staff. moss+ross has offered Executive Search services since 2010, and has helped Triangle nonprofits place more than 70 executive-level and development professionals since then. We asked several to share their perspective on nonprofit leadership in today’s environment. Each has led with resilience to revamp services, operate without volunteers, and respond to changing conditions in this past year. Urban Ministries of Durham offers food, shelter and a future to end homelessness and fight poverty in Durham. “You try to stay focused on the things you can control while understanding the need to stay flexible and adaptable. For example, during the pandemic, we had to shift our focus from providing food, housing and other services to keeping people healthy.  That became our first priority.” Sheldon Mitchell, Executive Director (moss+ross search placement in 2016) United Way of the [...]

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