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Messaging in Today’s World

By Susan Ross. We’ve shared one piece of advice consistently since the pandemic started: Stay in touch with your donors and key volunteers. Mary called it Extreme Stewardship in a recent newsletter, and we know many of you are working hard to do this. The moss+ross team has had many great conversations with clients over the last few weeks, all of whom want to communicate but are sensitive to the need to get the message “right.” These nonprofits fall into three basic groups: Front-Line Providers:  Nonprofits that provide food, shelter, health care and education are clearly needed more than ever. The strain on your budgets is very real because of increased demand, and you are working long hours. You must make time to share your message, and you can ask colleagues, volunteers and partner organizations to help [...]

2020-04-01T20:05:25+00:00April 1st, 2020|All Posts, From The Partners, Messaging, Special Topics|
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Capital Campaigns in the COVID-19 Era

By Mary Moss First, how are you today? At moss+ross, work continues not just on campaigns, but also on strategic plans, organizational assessments, interim staffing, annual funds, and searches. We are busy helping our clients meet their missions in the COVID-19 era. Being in a capital campaign now can be daunting, and we are hearing four questions from clients: What CAN we do now? What CAN'T we do now? What SHOULD we do? HOW do we do it? For starters, we have been asked, “Should we shut down the campaign?” Whether you are at the beginning, middle, or end of a campaign, find a way to keep it going at whatever pace you can.   Optimism is the order of the day. Your goals are still mission critical and in some cases more urgent in the COVID-19 era. [...]

2020-03-30T21:39:34+00:00March 26th, 2020|All Posts, Capital Campaigns, From The Partners, Special Topics|
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Real-Time Choices that Matter

By Susan Ross. With clients, we often talk about making critical decisions in real time.  Every one of us is living this challenge with the COVID-19 pandemic. The world says STOP but some can’t, particularly those working directly with at-risk populations like seniors or cancer patients.  And those who provide food and shelter face increased demand now. Even those who could take a “pause” know it comes with huge financial risk to already tight nonprofit budgets. These real-time decisions about fundraising mailings and events could lead to service interruptions and unmet payroll in the coming months. moss+ross has always been a virtual office environment, so we are just as available to you as ever.  Call any of us if you need a thinking partner for your real-time decisions. Here is our best advice for how to navigate: [...]

2020-03-30T20:53:01+00:00March 18th, 2020|All Posts, From The Partners, Special Topics|
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The Black Swan: Practical Advice In Uncertain Times

By Mary Moss. Do you know the phrase “black swan” – a rare, unpredicted occurrence with widespread consequences? It was popularized in a book by Nassim Nicholas Taleb, published around the time Susan and I started our business just before the recession of 2008. Our firm has faced extreme uncertainty in nonprofit management and fundraising before, and 12 years later we can offer advice and experience to help you navigate the rough waters of today’s black swan: coronavirus. Clients are implementing this advice already, and we believe it is helping. Nonprofit Management 1.  Stay calm and be flexible. As a nonprofit leader, you need to instill confidence in others that your next steps are thoughtful and informed. This is an evolving situation; listen to the news, stay informed, and do the next right thing. Be ready to [...]

2020-08-11T20:11:30+00:00March 12th, 2020|All Posts, From The Partners, Special Topics|
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Building Trust with Donors

By Susan Ross. Successful nonprofit leadership demands fundraising capability. Subject matter expertise and passion for the cause remain important parts of the nonprofit skill set, but leaders know it takes money to live into an ambitious mission. The best professionals build relationships that make clients, donors, staff, and others value and trust your role in their lives. We see this expectation in our searches for executive directors and development officers, where Boards are clearly looking for a proven record of fundraising success. What does that really mean? More than an impressive dollar total, it should recognize a pattern of actions and related results that meet the agreed upon goals. Certainly, a bit of luck may make an unexpected gift land in your lap, but more often the luckiest people are the ones who work the hardest, as [...]

2020-03-30T21:28:55+00:00March 2nd, 2020|All Posts, From The Partners|
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Staffing Services

Did you know there are 3.1 million temporary and contract employees in the staffing industry on any given day? m+r interim solutions is proud to match highly skilled nonprofit professionals with clients across the Triangle. Our affiliate contractors are highly qualified, experienced nonprofit professionals who work as interim members of a client’s staff. moss+ross develops the general scope of work and contract with the client, manages the client relationship, and supports the affiliate’s work. Current clients include: Community Music School, Event Support Compass Center for Women & Families, Campaign Support Durham Collaborative to End Family Homelessness, Grant Writing Habitat for Humanity of Wake County, Database Support Inter-Faith Food Shuttle, CEO Local Start Dental, Development Officer MedServe, Managing Director Musical Empowerment, Development Officer North Carolina Advocates for Justice, Development Officer North Carolina Medical Society, Database Support North Carolina School [...]

2020-03-30T21:31:03+00:00March 2nd, 2020|All Posts, Staffing|
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Welcome to Our New Website!

By Jeanne Murray. moss+ross has served nearly 200 clients, grown to 20+ associates, and offers a suite of services to nonprofits, including temporary staffing through m+r interim solutions. As we begin our second decade, we have launched a robust new website commensurate with the powerful services offered by the firm. Beyond excitedly announcing “hey, look what we did!” we also want to share our process. We used the same approach to our internal project that we do in communications counsel with clients. In our consulting engagements, we advise clients on goal setting, strategic messaging, and integrated communications planning. We followed our own advice as we revised the website: Setting Goals: The impetus for the upgrade was, frankly, modernity! The previous site was seven years old, which is light years in web technology, and as we took a [...]

2020-03-30T21:32:13+00:00March 2nd, 2020|All Posts, Team Expertise|
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Recent Executive Search Results

We are pleased to announce the conclusion of recent Executive Searches. The Eno River Association has hired Jessica B. Sheffield as its new Executive Director. Sheffield comes to the Eno River Association after eleven years as the Program Coordinator at Duke University's Nicholas Institute for Environmental Policy Solutions. Voices Together has hired John Mitterling as its new Director of Development. Mitterling brings more than 30 years of fundraising experience having served most recently as the Senior Director of Development at MDC in Durham. NC State College of Agriculture and Life Sciences has hired Dinah Schuster as its new Senior Director of Development, Plant Sciences Initiative. Schuster has more than twenty years of experience in higher education advancement (most recently in development roles at Louisiana State University). For more information about our active job searches, please visit Jobs. [...]

2020-02-21T18:03:32+00:00February 6th, 2020|All Posts, Staffing|
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Five Ways to Become a More Effective Major Gifts Officer

By Elizabeth Hopkins.  For many major gift officers, summer is the opportunity to take stock of the success and challenges of the previous fiscal year and make resolutions for the new year. The most successful gift officers embrace prospect planning to ensure they are getting out of the office to find, cultivate and solicit the best prospects. If you are at your desk more than you are out, you are missing opportunities. Meetings, database entry deadlines, reports, and proposal writing can tie you down to your desk, preventing you from your primary responsibility of engaging prospects and donors in major gift conversations. Here are five suggestions to help you focus your work to become a more efficient, effective, and productive major gifts officer. 1. Create a personal annual development plan that includes both fiscal-year fundraising goals and engagement goals. Include [...]

2020-03-30T21:33:29+00:00January 30th, 2020|All Posts, Fundraising Counsel, Team Expertise|
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The Room Where It Happens

By Mary Moss. If you’ve seen Hamilton, you know that the “Room Where it Happens” means more than just clever lyrics and melody. History is made by having the right people in the room, people whose actions and commitment will change everything. Alexander Hamilton was in the room, and as they say, the rest is history. Who is in your room? As staff, do you have the right people in your room? As board or committee members, do you have the right volunteers in your room? This past month has been an extraordinary one for some moss+ross clients. To name only a few:  * SECU Family House and Oak City Cares celebrated successful campaign conclusions * Healing Transitions and Durham Tech met huge milestones in their campaigns * Voices Together hired a Director of Development and Eno [...]

2020-02-28T13:38:34+00:00January 14th, 2020|All Posts, Campaign Counsel, Client Highlights, From The Partners, Strategic Planning|
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