For many years, organizations embarking on a strategic planning effort followed an organized, pre-set process that grew out of a desire to justify large capital expenditures to investors. Many books were written on the subject, and a generally accepted process was the norm. Plans were populated with such elements as vision and mission statements, competitive analyses, SWOT analysis, risk assessments, resources analyses, etc. And the plans were developed using similarly structured, replicable and defined processes. Chuck Fyfe, Senior Associate But in today’s world, and especially in the world of nonprofits, more attention must be paid to the specific needs of the organization in designing the process. Unlike in the business world, nonprofits do not have the same set of performance measures such as net income, earnings per share or return on investment. Often the goals are less tangible, [...]
April Fools’ Day is not the only time reality can be hard to see clearly. Just ask any nonprofit executive, and you will get an earful of examples. Smart nonprofits do all they can to prepare themselves, though, and this means taking precious time from service delivery to plan for the future. Does your organization have a strategic plan? How is it used? When was it last updated? Strategic plans provide a framework for decisions about a variety of key issues and help you focus on what matters most. Susan Ross and Mary Moss In our experience, developing a plan is a critical step to strong fundraising. Savvy donors want not only to know how you will use their funds, but how you will change the world by what you are doing. Change the world? Yes, indeed. We all want [...]
Perspectives on change and the unexpected from moss+ross co-founders and partners Mary Moss and Susan Ross... Over the course of our consulting careers, we have worked intimately with more than 100 organizations. Some embrace change, planned or not, while others grit their teeth and hope they make it through. Our perspective is that change can be a wonderful catalyst for leaders to step back and rethink, reorganize and restructure operations for the best. And in the 21st century, change is a given in almost every environment. An organization that is not changing is probably withering. Sometimes forced change offers opportunities that were not there before. Maybe you have an unspent salary to invest in strategic planning or an assessment you know you need. Perhaps you have been organizing your staff workload around a person’s strengths or weaknesses, and the change [...]
When we started moss+ross in 2009, we made a strategic decision to define the Triangle and surrounding region as our service area. As we thought about our ideal nonprofit clients and the difference we wanted to make, staying local made the most sense. On November 28, many of us will shop at our favorite local stores in support of Small Business Saturday. As one of these businesses, albeit without a storefront, moss+ross is grateful to you, our clients, for shopping locally for the best nonprofit strategic planning and development counsel. We couldn’t be happier with the result of our local focus. To date, we have partnered with 106 clients, many of whom have hired us multiple times. Our clients enrich the fabric of our community, and we are grateful for our partnership with you!
While the departure of an executive director is not something that can always be planned, there are things that can be done along the way to ensure the organization is not crippled when this happens, because sooner or later, it will. Executive directors play such key roles representing an organization to all of its constituents. Often, he or she really is the face of what you do, so it’s not surprising that a departure can send waves of anxiety through an organization’s staff and board. Succession planning applies also to boards of directors. Many boards have a founding board chair who has become the driving force of the organization, functioning almost as staff. It is just as critical that the board members have a plan for what happens when that person wants to step down or cannot serve any longer [...]