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Staffing

Creating Great Chemistry

By Susan Ross, Founding Partner. Maybe it is because Lessons in Chemistry is on nearly every book list this year (and it is a great read), but I have been thinking lately about CHEMISTRY and how it plays a role in successful relationships of all kinds. It is not AP Chem I am thinking about, but what is defined as “the complex emotional or psychological interactions among people.” This goes beyond marriages and friendships and includes other kinds of associations, like those between nonprofits and their volunteers and donors or Executive Directors and their staffs. At moss+ross, we take very seriously the chemistry involved in our professional relationships with clients. We work with all kinds of nonprofits and all kinds of people. Well over half of our 257 clients have hired us for multiple engagements over the past [...]

2023-09-19T10:17:03-04:00September 19th, 2023|All Posts, From The Partners, Highlights from the Latest Newsletter, Staffing, Strategic Planning, Team Expertise|
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Asking Powerful Questions

By Lizzy Mottern, VP of Talent. A transition is a chance to think creatively, consider different perspectives, address challenges and opportunities, and celebrate successes. When moss+ross gets a call to assist with temporary staffing through moss+ross interim solutionsTM or an Executive Search, we ask many, many questions to gather input and feedback, build trust, nurture relationships, and explore various solutions with a client. The questions we ask, how we ask them, and whom we ask have a huge impact on our ability to understand a situation and develop meaningful, results-oriented approaches that allow clients to navigate a transition and maximize their investment in the staffing and search support we provide. Asking the right follow-up questions is another important way to dig in and fully explore challenging situations. Here's how we work to gain an understanding of an [...]

2023-08-28T16:18:57-04:00August 28th, 2023|All Posts, From The Partners, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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Transitions Create Opportunities

By Lizzy Mottern, VP of Talent. Transitions are part of every organization’s life cycle. The good news is they are incredible opportunities to rethink, adjust, and become even stronger. We join clients in times of transition in multiple ways: providing interim contractors through m+r interim solutions, helping boards find their next great leader through our Executive Search services, and providing counsel during succession planning, assessments, and strategic planning work. Specific to staffing needs, moss+ross has provided temporary placements since our founding in 2009, and we formalized this service as our m+r interim solutions division in 2018. Our contractor database has a strong pool of 200+ highly-qualified, local nonprofit professionals who understand the Triangle and take great pride in adding value to the important work of nonprofits. These hand-picked contractors work side-by-side with clients, offering their professional experience [...]

2022-11-22T10:50:40-05:00November 22nd, 2022|All Posts, From The Partners, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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Tips for Retaining Talent

By Lizzy Mottern. Your search was successful, and you have hired an amazing new member of your team -- congratulations! Now you want them to stay. Retaining employees requires thought, planning, and creativity -- and has dramatic payoffs. One is financial: it costs about 33% of a new hire’s salary to replace an employee, and for highly skilled jobs, costs may be up to 150% of the annual salary (source: the Society for Human Resource Management). Finances are just one type of cost: employee turnover can mean lost momentum on projects, your organization’s inability to accept new work, and a toll on morale as other employees step in to cover duties of a vacant position. Once you find a person who makes your organization shine, take two proactive steps that help them choose to stay for a while: [...]

2022-06-29T12:29:49-04:00June 29th, 2022|All Posts, From The Partners, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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The Talent Puzzle

By Lizzy Mottern, Vice President of Talent. Whether trying to hire, re-think a position, tap into new networks, or creatively re-imagine career objectives, we are all working through the talent puzzle. As nonprofits craft strong and diverse teams to fulfill their missions, moss+ross is partnering with organizations to find new leaders, fill gaps during transitions, and provide expertise for special projects. There are some powerful drivers pushing these changes. The number of Americans quitting their jobs is higher than ever. According to LinkedIn, before the pandemic 1 in 67 jobs was remote, and now the number has increased to 1 in 7. Applicants are 2.5 times more likely to apply for a remote job. In the National Association of Corporate Directors 2022 Governance Outlook survey of 250 corporate members, 70% of respondents rated increased competition for talent [...]

2022-01-25T09:33:27-05:00January 25th, 2022|All Posts, From The Partners, Highlights from the Latest Newsletter, Staffing|
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Talent Makes it Happen

By Susan Ross, Partner. The media is calling it a “resignation revolution,” but when it happens in your shop it’s just painful. Executive Directors, Directors of Development, and other nonprofit staff leaders play an integral role in a team’s ability to deliver the services clients expect, and stay true to the promises made to donors. In both large and small environments, a vacancy or two can wreak havoc on the remaining staff’s ability to perform as they scramble to keep up with an increased workload. We have seen a huge uptick in clients needing executive search services this fall, and no signs of it slowing down. Whether or not this is related to the pandemic, the need for experienced, mission-focused leaders is very real. At moss+ross, we are poised to help with interim professional placement to keep [...]

2021-11-04T15:34:06-04:00November 4th, 2021|All Posts, From The Partners, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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Tips to Ease Future Staffing Transitions

By LisaCaitlin Perri. Often a staff transition means losing that person's institutional knowledge of documents, processes, and decision making. From our years of experience stepping into organizations as interim contractors, we see several key areas that can mitigate the turmoil of a turnover, improve internal efficiency, and streamline communication. Prioritize the following areas for up-to-date documentation that is readily accessible to the full team or at least to more than one staff member: Reports – For data reports or filters/queries that supported an appeal or event or board meeting, document how or why final decisions were made and the names of any final reports or filters. Be sure that the final criteria or lists are available in a secure shared location. This applies to financial and program reports to funders or other stakeholders, too. Examples: For your [...]

2021-11-05T15:03:01-04:00November 4th, 2021|All Posts, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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Mobilize with Temporary Staff Support

By Kathryn Williams. Clients often call us when they need interim staff to support temporary needs. I’ve been called on when a position becomes vacant, to assist with researching and writing grant proposals, to help prepare for a capital campaign, or to support volunteers with a project or event. When a client identifies a need, moss+ross develops a contract that spells out the scope of work, priorities, and fees, as well as the anticipated timeline for completion of the work. When a moss+ross person steps into a temporary role, the first meeting is to assess organizational needs, clarify expectations, and outline roles and responsibilities for everyone involved on the team. Whether on site or online, we communicate progress with the client through regular emails and weekly team meetings. The best way a client can support an interim [...]

2021-11-04T14:49:34-04:00November 4th, 2021|All Posts, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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A Buoy for the Turnover Tsunami

By Lizzy Mottern. The statistics are staggering: The Achievers’ Employee Engagement and Retention Report found that 52% of workers plan on looking for new jobs in 2021. A study from Nonprofit HR revealed that 45% of responding nonprofit employees indicated that they would seek new or different employment by 2025. Some are calling this the “turnover tsunami.” moss+ross interim solutions helps organizations navigate these transitions.  It typically takes 6-9 months of salary to find, hire, and onboard a new employee.  If someone leaves a job with a $40,000 salary, it could cost anywhere between $20,000-$30,000 to hire and onboard a new staff member. Typically, these are unanticipated costs – and loss in productivity can drive expenses even higher. That’s where we can help. moss+ross affiliate contractors join your team to keep daily operations moving as you work [...]

2021-09-22T21:01:26-04:00September 22nd, 2021|All Posts, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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m+r interim solutions: Navigating Leadership Transitions

By Lizzy Mottern, Senior Associate. Executive director turnover at nonprofit organizations was between 18% and 22% in 2019. Every five years your organization could be facing a transition, expected or not. m+r interim solutions can support you with an experienced temporary affiliate contractor who can set your next executive leader up for success. m+r interim solutions considers the kind of support you will need and provides flexible, customized staffing solutions when you are facing a transition. We gain an understanding of your unique circumstances, pair an exceptionally qualified interim person to lead your organization, and support that person with the expertise of the moss+ross team. As your organization plans for a departure and a new hire, m+r interim solutions can work with your team to examine opportunities for change. We can help you objectively assess processes and make adjustments, or focus on a special [...]

2021-07-26T21:01:14-04:00May 18th, 2021|All Posts, Highlights from the Latest Newsletter, Staffing, Team Expertise|
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