From The Partners

Creating Great Chemistry

By Susan Ross, Founding Partner. Maybe it is because Lessons in Chemistry is on nearly every book list this year (and it is a great read), but I have been thinking lately about CHEMISTRY and how it plays a role in successful relationships of all kinds. It is not AP Chem I am thinking about, but what is defined as “the complex emotional or psychological interactions among people.” This goes beyond marriages and friendships and includes other kinds of associations, like those between nonprofits and their volunteers and donors or Executive Directors and their staffs. At moss+ross, we take very seriously the chemistry involved in our professional relationships with clients. We work with all kinds of nonprofits and all kinds of people. Well over half of our 257 clients have hired us for multiple engagements over the past [...]

Asking Powerful Questions

By Lizzy Mottern, VP of Talent. A transition is a chance to think creatively, consider different perspectives, address challenges and opportunities, and celebrate successes. When moss+ross gets a call to assist with temporary staffing through moss+ross interim solutionsTM or an Executive Search, we ask many, many questions to gather input and feedback, build trust, nurture relationships, and explore various solutions with a client. The questions we ask, how we ask them, and whom we ask have a huge impact on our ability to understand a situation and develop meaningful, results-oriented approaches that allow clients to navigate a transition and maximize their investment in the staffing and search support we provide. Asking the right follow-up questions is another important way to dig in and fully explore challenging situations. Here's how we work to gain an understanding of an [...]

Four tips for building a fundraising plan.

By Mary Moss, Founding Partner. “I just want to stay the same”…said no nonprofit leader ever. I have never worked with a nonprofit leader who said, “We just want to stay the same. Can you help us do that?” Every nonprofit leader I have known in this business is here because of their passion to want to be better, improve, serve, and engage more people. It’s who we are. The issue is HOW to improve. That is when moss+ross gets the call to help. Progress is measured on a three-legged stool that has withstood the test of time: annual, capital, and planned development programs. All three should be front and center and tracked annually. The most important program is the unrestricted annual fund. Leaders need money to operate, period. Capital campaigns catapult an organization’s mission and programs [...]

Raising Mental Health Awareness

By Kate Hearne, Vice President, Corporate Services. Mental Health Awareness month acknowledges the importance of mental health and reducing the stigma of mental illness. moss+ross is proud to support the following clients whose nonprofit missions are dedicated to mental health support. Camp Corral offers summer camp for children of wounded or fallen military personnel. At camp, children have the opportunity to connect with peers and non-parent role models - social connections that are critical to mental health. Parents of campers report positive impact on their child’s mental health and noticeable improvement in their child’s confidence. moss+ross has provided strategic and fundraising planning, interim staffing, and led executive searches for a new CDO and CEO. Durham Public Schools Foundation is teaming up with Duke Health and Durham Public Schools to launch the WHOLE Schools Movement - a multi-year [...]

Risk and Reward: Approaching the New Year

By Kim Glenn, President. As January brings us into 2023, many of us are thinking about our New Year’s resolutions. We make lists for ourselves, announce our intentions to others, and think purposefully about how we will live into them. It’s the time of year when we are actively encouraged to grow in different ways. What if we could approach every day with the same enthusiasm of turning the page and starting anew? In November 2022, our moss+ross team engaged an outside consultant to help our team think more creatively and see problems as incredible opportunities to try new things. These concepts are part of our core values, and as a team, we focus every day on being open to new ideas, taking risks with identifying solutions, and remaining nimble with the ways we support our clients. [...]

Transitions Create Opportunities

By Lizzy Mottern, VP of Talent. Transitions are part of every organization’s life cycle. The good news is they are incredible opportunities to rethink, adjust, and become even stronger. We join clients in times of transition in multiple ways: providing interim contractors through m+r interim solutions, helping boards find their next great leader through our Executive Search services, and providing counsel during succession planning, assessments, and strategic planning work. Specific to staffing needs, moss+ross has provided temporary placements since our founding in 2009, and we formalized this service as our m+r interim solutions division in 2018. Our contractor database has a strong pool of 200+ highly-qualified, local nonprofit professionals who understand the Triangle and take great pride in adding value to the important work of nonprofits. These hand-picked contractors work side-by-side with clients, offering their professional experience [...]

It’s Year-End: Pick up the Phone and Smile!

By Mary Moss, Founding Partner. Are you worried that you have not reached your year-end goals, that you have not talked to the people you thought you should, and that no one is returning your emails? It’s not too late. Pick up the Phone and Smile! In front of you, have the information you need: (1) their names and family names; (2) past giving amounts and patterns of what they usually support; (3) materials that will give you language about the impact of their gift and other details, and (4) how much you are going to ask for. If they have been a past supporter, thank them at least twice during your call. If they have not, make sure they know the impact their gift will have and how they will be recognized, if that’s important to them. Wish [...]

Next Gen Board: Recruiting for a New Day

By Susan Ross, Founding Partner. If your Board nominees look like mirror images of your current board, perhaps it’s time to try a new approach. Most of our nonprofit clients are actively seeking ways to embrace Diversity, Equity, Inclusion, and Belonging. A stated commitment to DEIB is a good step, but it needs to be followed by actions and outcomes. Nonprofit leaders need board members to be their trusted advisors on strategic questions. If your whole board has the same perspective or the same skillset, you won’t get the best guidance. Board members play important roles as ambassadors and outside eyes, for which you need multiple networks represented. Our clients tell us that they know their boards need new blood, but they don’t know how to find new people. Great candidates are all around us, but it [...]

Gettin’ Lucky: Not a wise strategy for securing major gifts

By Mary Moss, Founding Partner. In my experience, there is not much luck in major gifts work. I believe that you make your own luck. I have been in this business for four decades, as staff and consultant, and I have witnessed comments such as: “Wow, they just got lucky with that big gift. I work with that same donor and didn’t get that kind of gift,” or “That gift just came out of the clear blue” or “That donor had no history with that organization. Wonder why they left their estate there?” In most instances of “gettin’ lucky,” there is a solid connection with the donor and strategy behind the gift. I have had a handful of happy occasions where “true luck” happened, and have always wished for more (don't we all?). Nothing replaces a compelling [...]

2022-11-06T09:45:20-05:00September 20th, 2022|All Posts, From The Partners, Fundraising Counsel|

Fresh Eyes from Trusted Partners

By Kate Hearne, VP Corporate Services Many of you count yourselves among our more than 230 clients, some with 10-12 different contracts (THANK YOU!) At moss+ross, we begin each client relationship with a base of mutual trust and respect, and through our expertise, bring fresh eyes to each and every engagement. How do we bring fresh eyes after consulting on thousands (literally!) of projects over the past 14 years? The answer is simple: each client is an opportunity to make a difference. As I speak to prospective clients and develop proposals for partnering with them, I look for ways our team approach can be fully customized to each new project. It is exciting to match a client’s needs to what we bring, namely: Creative thinking - With each engagement, we challenge ourselves to think beyond traditional approaches, consider [...]

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